Returns

 

You can return unused unopened item(s) by mail or other carrier.

We stand behind our goods and services and want customers to be satisfied with them.

We’ll always do our best to take care of customers.

We handle returns on a case-by-case basis with the ultimate objective of making our customers happy.

We have long believed that when we treat our customers fairly, they in turn are fair with us.

We do apply returns to the tender it was purchased with.

RETURNING BY MAIL (U.S.)

If you have an account or an order number, you can start your return now. If you don’t have an account or you’re missing order information, you can print a blank return form and label.

Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.

EXCEPTIONS & SPECIAL INSTRUCTIONS

Please contact customer service for assistance returns.

REFUNDS

All refunds will be credited to your original form of payment.

Items Returned by Mail: If you ordered by credit card, we’ll credit your account within 14 business days.

This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return.

Shipping Charges:

Unfortunately, we cannot refund shipping charges.